Making a Complaint

How can I register a complaint?
Contact us by telephone on the numbers below:

  0800 567 777
  06 349 0909

Alternatively, you can either write to us at:

  Energy Direct NZ,
  PO Box 32,
  Wanganui 4540

Or call into our offices at: 179 St Hill Street, Wanganui

To take complaints further after contacting EDNZ please visit the Electricity & Gas Complaints Commission

Contact us via e-mail: enquiries@energydirectnz.co.nz or use the form below.

Your Name:

Account Number:

Complaint:

Telephone Number:

E-mail: